Last updated November 15, 2026. Plain-English terms for the monthly Suncoast Review Co. plan.
Suncoast Review Co. is operated by Connor Farrelly, a sole proprietor based in Venice, Florida ("we", "us"). "You" means the business that signs up. Contact: hello@suncoastreviewco.com.
Each month we: email review requests to the customers you give us; reply to your Google reviews in your business's voice; add weekly updates or photos to your Google Business Profile and keep its details current; and send you a one-page monthly report. Replies to 1-3 star reviews are always sent to you for approval before we post them.
The plan is billed monthly in advance through Stripe, starting on the day you sign up. The founding rate of $199 per month is locked for 12 months from your start date; after that the then-current rate applies, and we will email you at least 30 days before any change. There is no setup fee.
Cancel any time by emailing hello@suncoastreviewco.com. Cancellation takes effect 30 days after we receive your email; you are billed for, and we keep working through, that period. We do not refund partial months.
You agree to: add suncoastreviewco@gmail.com as a Manager (not Owner) on your Google Business Profile; complete our setup form; give us only customer contact details you collected in the normal course of doing business with those customers; and keep your own Google account secure. You remain the Owner of your profile and can remove our access at any time.
Google's review policies and the Federal Trade Commission's rule on consumer reviews apply to your business. So: we ask every customer for a review, never only the happy ones; no discounts, gifts or other rewards are ever offered for reviews; no reviews from owners, staff or family; and we never write, buy, or hide reviews. We may pause or end the service if we are asked to do anything that breaks these rules.
We use your customer list only to send review requests on your behalf. Every request names your business and includes a way to opt out, and anyone who opts out is never contacted again. We do not sell or share the list. We delete it within 30 days after your service ends.
We promise to do the work described above every month. We do not and cannot promise a number of reviews, a star rating, or a position in Google search or Maps, which Google controls.
The service is provided as described, without other warranties. To the extent the law allows, our total responsibility for any claim is limited to the fees you paid us in the 3 months before the claim, and neither of us is responsible for indirect or lost-profit damages. Google is a trademark of Google LLC; we are not affiliated with Google.
We may update these terms by emailing you at least 30 days in advance. These terms are governed by the laws of the State of Florida.